As facilitators, we can create the "safe container" for authentic (and often times emotional or caustic) conversations to occur, and for subtle, deep cultural shifts in thinking to begin.
As designers, we can give shape to the results of those conversations. We produce a thing--sometimes called a "work product" or "knowledge object" or "communication tool" or [insert corporatespeak term here].
These work products can take the form of a static model, a complex information graphic, a magazine article, a schematic diagram, a fully interactive website, a private wiki, an unedited blog post, or an airport lobby-sized installation art piece. The form is chosen for the target audience (and.. ah yes, the budget) in question.
Whatever the output, the real heart and soul of the innovation process seems to remain the conversation.
The network members of Social Media Today are playing in the emerging space of new ways to have those conversations.
In economics, business and government policy,- something new - must be substantially different, not an insignificant change. In economics the change must increase value, customer value, or producer value.
The term innovation may refer to both radical and incremental changes to products, processes or services.